I'm not surprised about Charter. I have used their service off and on over the years, including right now (internet service only, not tv). They are completely incompetent when it comes to billing. Every time I sign up with them (against my better judgment), I end up on the phone talking to their customer service about why my bill is wrong. If you piss off enough customers with incorrect (too high) billing, they will leave.
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"In politics, there are some candidates who use change to promote their careers, and then there are those who use their careers to promote change."
-Gov. Sarah Palin, 09/03/2008
"Suppose you were an idiot. And suppose you were a member of Congress.. But I repeat myself."
-Mark Twain
'Outside of the killings, Washington has one of the lowest crime rates in the country,'
--Mayor Marion Barry, Washington , DC .
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