If you log into this site
http://www36.verizon.com/fiostv/web/
Go to "sign in"...Using the login info you use for the regular FiOS site, and they will activate your DVR for you, and send you an email when it's ready. It took about 12 hours for me and they sent an email to me. Then I went back there, logged in, and now I can control my DVR from anywhere.