I'm a developer at a Microsoft shop, so obviously, I'm biased.
But, all three of my siblings-in-law recently bought Macbooks, two of them the pro kind. They paid significantly more money than they would've for a comparable PC laptop. They use nothing they couldn't have on a PC laptop other than nifty gadets like the widgets. They brag about not getting viruses, then install XP as soon as they need to play games.
My sister-in-law had a problem with her DHCP setup over Christmas. She wasn't getting her info from the router. Now, with windows, I could've manually put in her info in 2 seconds and she would've been up and running. But, with the OS she had running, I couldn't find the advanced network setting. I kept finding wizards and such. So, she had to spend over an hour on the phone with tech support before they finally got her to the window I was looking for, she hung up, and I got her online.
IMO, there are reasons to own a Mac, but they usually don't apply to casual users.
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