[SMC0007]

So ATT sold me a device with AttTV and reassured me several times that fssw was included. A tech brought it to my house and had it connected within 3 hours of ordering. Turns out the rep didnt know wtf he was talking about and fssw was not included. I told the tech to take it back and I was canceling the useless service. I called and complained about the issue and after a cpl hours of speaking to different people, managers supervisors etc they offered me a discount. Instead of the $80 for AttNow streaming, I pay $49. The whole ordeal was a major hassle and the service is in no way worth $80 to me but it ended up working out in the end as I now pay less than YouTube TV.